What the Machines & Cloud front desk texts, how often, and how to stop it.
Machines & Cloud (Houston, Texas) runs the front desk for home service businesses: it answers calls, texts, and website chats and sends appointment messages on each business's behalf. Messages carry the business's name. When you contact one of those businesses or book a visit, you may receive replies to your questions, booking confirmations, appointment reminders, a notice when the technician is on the way, a follow-up on an open estimate, an invoice reminder if one was sent, and one request for a review after a completed job.
You agree to receive these messages by texting the business, by giving your mobile number when you book or ask for a text reply, or by calling and asking to be texted. At booking the front desk tells you that you will get appointment texts at that number and can reply STOP. Consent is not a condition of purchase. Marketing messages, such as a maintenance reminder, are sent only after a separate YES.
Message frequency varies by appointment; typically fewer than six messages per visit. Message and data rates may apply. Reply HELP for help, or contact support@machinesandcloud.com or (346) 248-8359. Carriers are not liable for delayed or undelivered messages.
Reply STOP, ALTO, END, CANCEL, UNSUBSCRIBE, or QUIT to any message to stop all texts. You will get one confirmation and nothing further. Reply START or EMPEZAR to opt back in.
Mobile numbers and text messaging consent are never shared with or sold to third parties or affiliates for marketing purposes. The information you give (name, number, address, a description of the work) is used to schedule and perform the work and to send the messages above, and belongs to the business you contacted. See the privacy policy.
Machines & Cloud, 5718 Westheimer Rd Suite 1000, Houston, TX 77057. Last updated: October 21, 2026.