About

A small Houston shop with one product

We build front desks for home service companies. Before we built anything we read what owners and homeowners say about missed calls, paid leads that never reply, quotes that go quiet, and no-shows. Every part of the product answers one of those. Try it on your own site and phone before you pay a dollar.

Steve Ngoumnai, founder of Machines & Cloud
Who builds it

Built by one engineer, in Houston

Machines & Cloud is run by Steve Ngoumnai, a Houston engineer with ten years running production systems. He builds your front desk, tests it with you, and answers the phone when something needs a human. No sales team, no handoff.

What we believe

Three rules

Answer in the first minute

The company that answers first gets the job. Owners are on ladders. The front desk is not.

Say only what is written

Published fees, set windows, your rules. Never a made-up price, never a promised time, never pretending to be a person.

You own it

Your number, your knowledge base, your conversations, your leads. Export any time. Cancel any month.

A roofing crew working on a Texas house

Who we serve

HVAC, plumbing, electrical, roofing, and cleaning companies in Houston first. The front desk is delivered remotely, so other service businesses anywhere in the US fit too.

See it answer your customers

Free for 7 days on your real site and phone. Plans from $99 a month, setup included.